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Insights

Notes from UEEK on product, engineering and operations. What we learn while building software with clients.

37 insights

Automation and AI

How to Hire AI Development by Outcome Instead of by the Hour

How to hire AI development by outcome: defining the outcome, what goes in the scope, how to write acceptance criteria for an AI agent and what to ask the vendor before signing.

Published on November 12, 2026. 11 min read

Automation and AI

AI SOC for SMBs: Where You Still Need a Person in the Loop

AI SOC for small businesses: what AI does well, at which stages a person needs to decide, the risks of a self-service-only model and what to ask a vendor before you sign.

Published on November 11, 2026. 10 min read

Automation and AI

How to build an AI agent for operations, step by step

How to build an AI agent that runs in operations: when to use one, the eight steps from process to production, security, privacy law, a complete example and the most common mistakes.

Published on October 30, 2026. 14 min read

Automation and AI

From Chat to Routine: The Five Steps of AI in Operations

AI maturity in five steps: chat, chat with context, chat with tools, agent and routine. See what changes at each step, its limits, a self-assessment and the next move for AI in your company's operations.

Published on October 30, 2026. 11 min read

Automation and AI

End of the 6x1 Schedule in Brazil: What Changes, Deadlines and Affected Sectors

Brazil ended the 6x1 work schedule with Constitutional Amendment 141: a 42 hour week from December 2026 and 40 hours from December 2027, with no pay cut. See the deadlines, the most affected sectors, who has different rules and what companies should review.

Published on October 30, 2026. 12 min read

Automation and AI

AI Agent Autonomy Levels: How Much an Agent Can Do on Its Own

AI agent autonomy levels: the four steps from suggesting to acting alone, how to measure the cost of an error, when to move up a level and which controls and human approval each level needs.

Published on October 30, 2026. 11 min read

Development

Auditing an AI-Built App: Risks and Checklist

How to audit an AI-built app: security and architecture risks, a practical checklist, when it is worth it and what happens after the diagnosis.

Published on October 28, 2026. 8 min read